The face of Home Energy

Polymorph developed a companion app as part of Energy Partner’s cutting edge Home Energy System. Users are able to maximise what their system can do for them.

The hardware consisted of a combination of a battery backup system, an inverter, and solar panels for energy generation – giving users the option of having either the backup, the solar generation or both. Energy Partners wanted to develop an app that would be useful to their customers, instead of just throwing all of the available data at them.

We set about working toward a minimal viable product. In this case an MVP needed to be slick and user friendly. We were fortunate in that Energy Partners had been testing hardware installations with a select group of early adopters. This meant that we had a perfect group of users to interview who had experience with hardware installations in their homes. User interviews were followed by several iterations of UX design to come up with a proposal.

Simultaneously, and in collaboration with our design team, our development team investigated a technical solution for integrating with Energy Partners’ system. Once we had a proposal for delivering content that users wanted and a well researched technical solution we tested our assumptions with users again.

Technical challenges

  • Representing the data so that it’s not “death by chart” for the user was a big challenge for the team, as well as finding technically implementable solutions and prototyping for tech feasibility.
  • Timeline and budget were constraints
  • Our developers integrated into abrand new Rest API
  • Working with a developing system, the team faced a lack of data from time to time

Team achievements

  • We experienced great teamwork with Energy Partners. Communication was very good – they really understood what they were doing and spoke the same language as us.
  • Successful user testing.
“You’re the first guys that we’ve worked with who delivered our scope within time and budget!” Will, Energy Partners